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Karmyug

Support and field data across the languages your subscriber base actually speaks.

Call centre speech, network imagery and multilingual support data.

Telecom support runs in every language in the market, on bad lines, with heavy code-switching between English and the local language mid-sentence.

We collect and transcribe exactly that, rather than clean studio audio that makes a benchmark look good and a deployment look broken.

Where AI is being applied in telecom

The applications teams actually come to us for, rather than the full theoretical list.

  • Call centre speech

    Real support calls transcribed with code-switching preserved.

  • Support chat

    Agent and customer chat for assistant and routing models.

  • IVR and voice commands

    Short command sets across accents and line quality.

  • Network asset imagery

    Tower and equipment inspection photos annotated for defects.

  • Churn and sentiment

    Turn-level sentiment on retention conversations.

  • Field documentation

    Work orders and installation forms digitised.

Data security and compliance

The controls your risk team will ask about, before they ask.

  • GDPR

    EU data subject rights and DPAs

  • CCPA

    California consumer privacy

  • DPDP Act 2023

    India data protection, in-region storage

Telecom questions

Do you handle code-switched audio?

Yes, with a transcription convention that tags the switch point rather than silently normalising to one language.

Can you work with recorded production calls?

Yes, under a processing agreement, with PII redaction verified before any annotator sees the audio.

Power your telecom AI with data you can audit.

Start with a pilot batch against your real guidelines. You accept it before anything scales.